Return Policy

Please inspect the goods immediately upon receipt! Our liability is limited to replacing lost or damaged products. We are not obliged to compensate for consequential damages. Goods must be returned to Pioneer in their original unused inner packaging.
Goods must be packaged and shipped so that they are brand new upon arrival at our warehouse.
Goods must be returned to our warehouse within 30 days of the invoice date.
Please note that return shipping costs are the responsibility of the customer.
Items Not Eligible for Return:
Unfortunately, we cannot accept returns on special order items, final sale items, or second-hand items.