Privacy Policy

At emmacisotto.com, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy Outlines the types of information we collect, how we use that information, and the steps we take to protect your personal information.

  1. Information we collect

When you visit our website or make a purchase, we may collect the following types of information:

  • Personal information: including your name, email address, mailing address, phone number, payment information, etc.
  • Non-personal information: such as your IP address, browser type, operating system and browsing behaviour on our website.
  1. How do we use your information

We use your personal information for the following purposes:

Process and fulfill your order, including sending you an email to confirm the status of your order and shipment.

  • Communicate with you about your account, our products, services and promotions.
    Personalize your shopping experience, such as displaying content based on your interests and preferences.
  • Improve our website, products, services and marketing efforts.
    Comply with legal requirements, enforce our terms and conditions, and protect the rights and property of our company and our customers.

We use non-personal information to analyze website traffic and usage patterns, which helps us improve our website and customize our content to better serve our customers.

  1. How do we protect your information

We attach great importance to the security of your personal information and implement various security measures to maintain the security of your information. All transactions on our website are protected by Secure Socket Layer (SSL) encryption technology, ensuring that your payment details are securely transmitted and encrypted to prevent unauthorised access.

In addition, we store your personal information on secure servers and restrict access to only authorized personnel. We do not sell, trade or rent your personal information to third parties.

  1. Third-party services

We may use third party service providers to help us operate our business and website, for example to process payments or send emails on our behalf. These third party service providers only access your personal information to perform their specific tasks and are contractually obligated to protect the privacy and security of your information.

  1. Changes to our Privacy Policy

We reserve the right to update or amend this Privacy Policy at any time. Any changes will be posted on this page, and your continued use of our website constitutes your acceptance of the updated Privacy Policy.

  1. Contact us

If you have any questions or concerns about our privacy policy or the handling of your personal information, please do not hesitate to contact us.

By providing a comprehensive privacy policy, we aim to ensure a transparent and secure shopping experience for all our customers.

  1. Children’s privacy

We are committed to protecting the privacy of children who use our site. We do not knowingly collect personal information from children under the age of 13, in compliance with the Children’s Online Privacy Protection Act (COPPA) and other applicable laws. If we discover that we have collected personal information from a child under the age of 13 without parental consent, we will take immediate steps to delete that information.

If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us and we will work with you to resolve the issue and remove any such information from our records.

It is important for parents and guardians to monitor their children’s online activities and educate them about safe Internet behavior. We encourage you to discuss this Privacy policy with your children to help them understand the importance of protecting personal information online.

By including a specific section on children’s privacy, we demonstrate our commitment to protecting young users’ personal information and complying with relevant laws and regulations.